Client settings

Modified on Mon, 15 Jul at 5:05 PM

Contents

Base settings

Base settings of the client

Name

The name of the client as it was assigned when the client was created. In addition, the system-internal ID and the total memory occupied by the client are also displayed.

Client picture

The image for the client can be customised here. Pictures in JPEG, JPG, PNG or SVG file format can be used from the file system.

Alias

An alternative or alias name for this client. The alias name is a unique identifier for this client and can be used to generate easier to read links to your form. For example, it lets you open a form with a link like https://formcycle.eu/form/alias/mandant/myform instead of https://formcycle.eu/form/provide/692. See also how to publish your form.

Language

Default language for forms, when no language has been specified such as by URL parameters.

This setting does not affect the language of the configuration interface of FORMCYCLE, which will be determined either automatically by the browser's preferred language, or it can be chosen manually on the sign in page.

Base URL

The base URL is used as the first part of the URL that will be used to open forms. Users of the form should be able to access this URL.

For example, when the base URL has been set to http://pro.formcloud.de/formcycle/

The URL to the form would look like thishttp://pro.formcloud.de/formcycle/form/alias/<Mandant Id>/<Name des Formulars>

Description

An optional short description for this client. The description will be displayed in client overview in the system settings.

Grant access for technical support

Settings to grant the support access to this client.

Grant access to the administration area

Sometimes the support team requires access to the backend of formcycle to help you out. This may be the case, for example, when the support needs to check some technical settings. Only a client administrator may grant access.

Grant access to the inbox

Once access was granted, you can grant access to the inbox as well, if required. Please note that the inbox may contain personal data which the support team may get access to. Do not grant access unless it is absolutely necessary. Once the support team is done, revoke the access by unchecking these options.

Mail settings

Mail setting of the client

Allow use of the system mail server

Specifies whether the use of the system mail server configured is permitted. If use is not permitted, a separate mail server must be configured for the client.

Allow client specific mail server

Specifies whether the configuration of a client-specific mail server is permitted. If the use of the system mail server is not permitted, this option should be activated.

Custom sender address for system mail server

Defines the behaviour of a sender address if it differs from the address of the system mail server.

Note: These settings can only be configured by the system administrator and are otherwise not visible.

Mail address for support requests

The email address to which support requests are sent to. By default, when this is left empty, the global email address as set for the system is used. This setting may not be available when the system administrator did not allow it.

Use custom mail server

A mail server should be setup for each client. When no mail server has been configured, the system mail server will be used when it is available. In case no system mail server was configured, no emails can be sent, even if a client-specific mail server exists.

When no mail server is available, the following services will be deactivated:

Forgot password and Reset password (sending recovery mails)
Actions of type Email

The following mail server options can be changed:

Configuration of the mailserver for the client.

Authentication

If the mail server requires an authorization, enable this option and enter the corresponding data here.

Mail server

The mail server used for sending mails of this client. Mails will be sent by actions of type email and by the system when a password needs to be reset.

Port

The SMTP port to be used. When not port is specified, the default SMPT port 25 will be used.

Mail server supports UTF-8 message headers (RFC6532)

When the email server supports UTF-8 message headers according to RFC6532, this option should be enabled. You can then send email to internationalized email addresses such as 山田太郎＠株式.会社.

Encryption

Type of encryption to be used for the communication with the mail server.

Sender address (System)

The mail address to be used as the sender address (mail form) for mails sent by the systen, eg. for password recovery mails.

Sender name (System)

The sender name that is to be used for system e-mails.

Allow custom sender address

Specifies whether it is permitted to use a different sender address that does not match the configured address when sending emails via the mail server. If a different sender address is not permitted, the option is greyed out in the E-Mail-Action and configuration is not possible.

Sender can not be edited in the E-Mail-Action.

Test mail

To test whether the e-mail server settings have been entered correctly, a test e-mail can be sent to any e-mail address.

Alternative sender name (system)

Enter the name to be used as the sender for system e-mails here.